ONOS.COM PRIVACY POLICY

We respect the privacy of our customers. This Privacy Policy is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the products, services and features we provide to our customers, ONOS may continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice and we will post any revision on this web site. We encourage you to review our privacy policy periodically. When you do business with us or use our web site, you accept this privacy policy.

 

PERSONAL INFORMATION

Personal information is information about a specific person, including the person's name, address, telephone number, email address, credit card number, birth date, information about the person's activities and purchases.

 

THE INFORMATION WE GATHER

When you purchase products from ONOS and become a registered shopper, we collect and store your personal and transactional information in our customer database. This information is generally used to process your transactions and respond to your requests. You may also receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events.

 

VOLUNTARY REGISTERED SHOPPER INFORMATION

Your ONOS Online Account is an optional service provided on the ONOS web site. You do not have to register for a ONOS Online Account in order to shop online with us. However, registering allows us to speed up the shopping process for you and lets us offer you access to special features and promotions.

In order to register or purchase products from the ONOS web site, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our web site. We use cookies to help us remember things such as the following: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our site, (3) the items you've placed in your shopping basket, and/or (4) the pages you visit as you shop.

The only personal information our cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer.

 

SUBSCRIPTION PREFERENCES

When you provide ONOS with your email address you will receive ONOS email newsletters. You may choose at any time to discontinue receiving ONOS newsletters by opting out or unsubscribing.

We often state on our web site that "ONOS will not share your e-mail address." That statement is our promise to you that we will not rent, sell, or give your e-mail address to any other organization for the purposes of marketing or solicitation.

However, in order to deliver our e-mail newsletters ONOS may supply your e-mail address to specific service providers who deliver e-mail on our behalf. We may use service providers to authenticate and validate the information provided by our customers to help assure that our e-mail is successfully delivered. In these instances we have legally binding agreements with these third-party service providers that prohibit them from using your information for any purpose other than in accordance with the terms of their agreements with ONOS. Therefore, if you sign up for ONOS e-mail newsletters, you should not receive unsolicited e-mails from other companies as a result of the release of your information by ONOS.

A second statement we make on our web site is "You can opt-out at any time." This statement is our promise to you that we will respect a decision to stop receiving ONOS e-mail newsletters. Every e-mail you receive from ONOS will include a link that allows you to quickly and easily unsubscribe from any or all ONOS e-mail newsletters.

Please note: Even if you opt out from receiving ONOS newsletters, in order to process your purchases, we may still send you a confirmation e-mail, or we may contact you by mail or telephone if we have questions about your order.

 

COMMUNICATIONS FROM ONOS

In some instances, we may use third-party companies to help us provide products and services to you, to assist us in market research, manage customer information, or to fulfill promotions and communicate with you. Some of these companies are given access to some or all of the information you provide to us. These companies are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from ONOS.

If you want to be removed from all ONOS marketing, choose one of the following options: visit our Contact Us page to send an e-mail; call 1-866-865-4695 or send your request by mail to ONOS 2060 S Haven Ave, Ontario, California. Remember to include your name, address, email address and phone number in the request.

 

OTHER ONOS PRIVACY NOTES

• Links to or From Other Sites—ONOS may provide links to web sites outside of ONOS.com as an added convenience to the user. There are also affiliates that may link to ONOS.com. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. ONOS is not responsible for the privacy, terms of use, or other policies of any other web site.

• ONOS's Children's Policy—Except for membership data applicable to children, we do not intend to collect any personally identifiable information from children through our web site. Please do not allow children under the age of 18 to provide any personally identifiable information or participate in the bulletin board sections of our web site.

• Compliance with law—We may release account and other personal information when we believe release is appropriate to comply with the applicable law.

 

PRIVACY POLICY CHANGES

This Privacy Policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy and to apply any changes to previously collected information as permitted by law. If our information practices change in the future, we will notify you by posting the changes on our web site. This Privacy Policy was last updated on 10/14/15.

 

SECURE TRANSMISSIONS OF FINANCIAL INFORMATION

Our web site has security measures in place to protect against the loss, misuse and alteration of the financial information you transmit to us. We use Secure Sockets Layer (SSL), the industry standard for secure commerce transactions, to transmit your credit card information over the Internet. This means your credit card number is scrambled during the transaction process so that the information cannot be read as it travels over the Internet.