We warrant ONOS Sunglasses against manufacture defects in materials or workmanship for the lifetime of the product. ONOS warranty does not cover against lost product (Rhino Readers are not covered by warranty). Onos will repair or replace with an identical or equivalent style any product determined by ONOS to have a manufacture’s defect. The customer will be responsible for cost of shipment to ONOS. A processing fee of $10.99 will be charged for each warranty claim processed, which covers return shipping and handling.
ONOS sunglasses limited lifetime warranty does not cover normal wear and tear, lens scratches or delamination, nose pads, temple arm rubber deterioration, broken hinges due to user error, accidental damage, misuse or any other problems determined by ONOS not to be defective in materials or workmanship (Non-Covered damage). Lens scratches and bubbling on the frame surface is not covered due to wear and tear. All terms are subject to change without notice.
Our goal is to fix or replace your ONOS as quickly as we can, please allow 1 week (5 business days) to complete your repair. All repairs are subjects to parts availability. When you send in your ONOS non-prescription sunglasses to us, we will:
Please note that we accept most major credit cards, checks, and money orders. For questions regarding the limited lifetime warranty, please call our customer service team at 909-549-1263.